Experts in Workforce Scheduling Management

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20+mobile app

For the last 20 years, SP‑Expert has been well established in the area of personnel planning and workforce scheduling to boost time and attendance with more than 1,000 implementations globally.

Advantages of SP‑Expert

  • Forecasting and dynamic planning

    Forecasting and dynamic planning

    Forecasting and dynamic planning can save time and boost attendance. Forecasting based on time, and budgets based on expected turnover and/or visitor numbers, leads to increased revenue, customer satisfaction, and cost efficiency. The possibilities of SP‑Expert are unlimited due to its powerful forecasting module. Every retailer can determine its most ideal model and use any desired variable for this, such as defining weather expectations, visitor numbers, sales figures, turnover prognoses, marketing actions and historical data. Dynamic planning can be adjusted up to and including the day of realization and ensures that staff is in line with the progressive forecast insights. New insights and information through using SP-Expert will lead to new expectations and budgets.

  • User-friendly planning software for store managers

    User-friendly planning software for store managers

    By a graphic planning board, which is very user-friendly and intuitive in use, the store manager can use software planning in the App to gain immediate insights into workforce scheduling as well as time and staff attendance and can easily adjust this. The store manager has an overview of all relevant KPIs via the dashboard in the planning software.

  • International Workforce Management solution

    International Workforce Management solution

    For the last 20 years, SP‑Expert software has been well-established in the area of personnel planning, with more than 1,000 implementations globally. Experienced partners such as PlanningIT and Cegeka have been active as distribution and implementation partners for SP‑Expert for more than 15 years and handle all local knowledge and support. Therefore, retailers can use one proven workforce planning software solution internationally as it fits every country.

  • Developed in collaboration with key players from within the retail sector

    Developed in collaboration with key players from within the retail sector

    Personnel planning without the use of good planning software has become unmanageable for retailers. The SP‑Expert workforce planning software has been created in collaboration with the major players from within the retail sector. With the expertise of these major players, we deliver a service that the customer expects and requires from us and a workforce scheduling system that is consistent with the demand for optimal planning of time and attendance of personnel.

  • Efficient communication with employees through the planning software

    Efficient communication with employees through the planning software

    SP‑Expert’s planning software offers fast and straightforward communication between the employee and the store manager through the use of the App. The employee can look at his /her scheduled time and attendance anywhere and at any point in time, and also, for example, indicate availability, request vacation days, swap shifts, and (if the organization allows this) participate in the scheduling, which leads to higher employee satisfaction. The store manager always has a clear overview of the pending requests, and can approve or disapprove requests by responding to the employee directly via the App with one click.

Our planning software for your Retail position

SP‑Expert Retail Food Solution

SP‑Expert Retail Non-Food Solution

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Organization

Benefits of workforce scheduling with SP‑Expert

Workforce Management with SP-Expert

AS Adventure Group has more than 4,000 employees divided over the AS Adventure stores in Belgium, the Bever stores in the Netherlands and Snow&Rock and Cotswold stores in the United Kingdom. A year after successfully going live with SP‑Expert’s planning software, Freddy Carette, HR Director, reflects on the choice and implementation of SP‑Expert.

News

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Visit PlanningIT at What’s Going on in Retailing?!

The 26th edition of What’s going on in [R]etailing?! will take place in Media Plaza in Utrecht on the 6th April 2017. With 4 boot camps, over 12 breakout sessions, the Retail Executives Forum, unique CEO perspectives, one-on-one meetings and national and international retailers on stage it promises to be a unique conference.

 

With keynote speakers such as: Richard Flint, Director International HEMA, Peter Paul Kleinbussink, CEO Intratuin, Marian Salzman, Hayas PR (USA) and many more it is well worth a visit.

 

PlanningIT is once again a partner of this event.  Our theme: ‘taking good care of your customers also means taking care of your employees’. As a retailer you would like to offer your customers a perfect shop experience. To achieve this, the customer focus of your employees is key. You can optimize your range of products or services and the customer experience, but when the customer contact is handled by an employee without the right skills, information and motivation, the customer will never get an ‘X-factor’ experience.

 

Would you like to know more about how retailers profit by using our Workforce Management and Workforce Excellence solutions? Visit us at this event www.retailing.nl.

 

The programme can be found at: http://www.retailing.nl/programma-2/

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Growth in Retail for our SP-Expert Planning tool

An increasing number of retail companies are implementing the SP-Expert solution of PlanningIT for their staff planning. The retail sector is quickly moving towards new business models and shopping formulas and advanced planning is a key success factor. Renowned market leaders like Omoda, Spar Colruyt, Beter Bed, Voergroep Zuid and Douglas selected SP-Expert Workforce Management as their preferred staff planning solution.

SP-Expert is not only instrumental in controlling labor costs. As important is the positive impact of an excellent staff planning on revenues and customer satisfaction. An excellent customer service drives better conversion from ‘just’ visitors to real customers. Customers who keep coming back thanks to a wonderful shopping experience.

With SP-Expert, retail companies are ready for the future. All relevant data (sales and visitors, supply chain planning, commercial campaigns, the weather forecast and current trends in products and consumers) can be used by SP-Expert to create an optimized staff planning.

Ready for a new step in staff planning? SP-Expert plans the right employee at the right time in the right shop. You get an optimized staff planning for your retail company.

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AS Adventure Group about SP-Expert

AS Adventure Group has more than 4,000 employees divided over the AS Adventure stores in Belgium, the Bever stores in the Netherlands and the Snow&Rock and Cotswold stores in the United Kingdom. A year after successfully going live with SP‑Expert, Freddy Carette, HR Director, reflects on the choice and implementation of SP‑Expert. Please watch the customer case video here.

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PP Retail (LolaLiza) chooses for SP-Expert

LolaLiza started 14 years ago with 14 boutiques and has since grown into a fashion chain with almost 100 stores in Belgium, the Netherlands, and France. After an extensive market search and selection procedure, SP‑Expert was chosen for the automation of personnel planning at the end of 2015.

Partners

Contact PlanningIT or Cegeka as your sales and implementation partner for SP-Expert Retail

  • PlanningIT

    PlanningIT

    PlanningIT, with offices in Houten (The Netherlands) and Cologne (Germany), was established in 1999 and has been a successful sales and implementation partner for Interflex from Stuttgart ever since. PlanningIT supplies the SP‑Expert solutions for Interflex such as: Workforce Management, Scheduling, Production Time Planning and Time Registration. In its 20 years of existence, SP‑Expert has set the international benchmark in the field of Workforce Management solution systems.


    Contact PlanningIT NL

    Website       E-mail       +31(0)30 6927163

    Contact PlanningIT DE

    Website       E-mail       +49 176 21673304

  • Cegeka

    Cegeka

    Cegeka is a full-service ICT-company: which offers advice, IT-consultancy-assignments, software development, software implementation, building of websites, on-site and remote management of ICT-infra structure and outsourcing. The SP‑Expert competence center of Cegeka takes care of the implementation of SP‑Expert on an international scale. Cegeka has 3500 employees and subsidiaries in 11 European countries.


    Contact Cegeka

    Website       E-mail       +32 472 129994

  • Interflex

    Interflex

    Since1976, Interflex develops and provides hardware and software solutions for Security and Workforce Management, in which it combines many years of experience with the highest level of quality standards. Interflex has approximately 30 developers, with both a development team and an R&D team for SP‑Expert developments. Interflex is part of the Allegion-group, a company listed on the stock exchange (NYSE: ALLE).

    Website Interflex

  • Plano.

    Plano.

    Plano is a specialist in the area of personnel planning and optimization. The company advises, develops software, and delivers various services at the implementation of these.

    Website Plano

Contact

If you would like more more information please contact us by:

  • Filling out this form
  • Contacting one of the abovementioned partners

 

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